Natural Gas Safety

Facts About Natural Gas
Natural gas is a colorless, odorless, tasteless fossil fuel that is clean burning. It is lighter than air. It rises and disperses rapidly into the atmosphere, unlike heavier petroleum products like oil. It is non-toxic and is not easily ignited on its own. To burn, gas requires a precise amount of oxygen and an ignition source.

How to recognize a natural gas leak
Leaks from a natural gas pipeline are rare. However, it is important to know how to recognize the signs of a leak if one were to occur in your area.

Call 911 and contact us immediately at one of the numbers listed below if you:

See
Vegetation over or near the pipeline, which appears to be dead or dying for no apparent reason. Water bubbling at a creek, pond, river or any wet area over or near the pipeline. Dirt flying into the air over or near the pipeline. Fire or explosion near or involving the pipeline. Exposed pipeline, possibly caused by a natural disaster such as a flood or earthquake.

Hear
A hissing, whistling or roaring sound along or near the pipeline.

Smell
A "rotten egg" odor. Natural gas is usually colorless and odorless. It may have a petroleum smell at times unless odorized. In that case, it will have a slight "rotten egg" smell.

If you suspect a natural gas leak inside your home or in your service line, immediately evacuate the area and contact your local natural gas company or call 911.

DO leave the area immediately and warn others to stay away and establish a safety zone.

DO NOT turn on the ignition of any equipment or attempt to move the equipment. If the equipment is running, do not attempt to turn it off.

DO NOT use an open flame or bring anything into the area like phones or lighters that could cause the gas leak to ignite.

DO NOT go near the area. Keep away from the site. In the event of an emergency, evacuate the area and immediately call 911.

DO NOT attempt to put out natural gas pipeline fires.

DO NOT attempt to operate pipeline valves or other pipeline equipment.

Emergency telephone numbers for ONEOK and ONEOK Partners companies:

ONEOK Field Services Company, L.L.C.
Emergency Number: 1-888-675-3302

 

Sycamore Gas System
Emergency Number: 1-888-215-5137

ONEOK Gas Transportation, L.L.C.
Emergency Number: 1-888-215-5137

 

Bear Paw Energy, L.L.C.
Emergency Numbers: In Wyoming Call 1-866-575-6465;
In North Dakota and Montana Call 1-800-778-7834

ONEOK Gas Gathering, L.L.C.
Emergency Number: 1-888-215-5137

 

Midwestern Gas Transmission Company
Emergency Number: 1-888-417-6275

ONEOK Gas Storage, L.L.C.
Emergency Number: 1-888-215-5137

 

Guardian Pipeline
Emergency Number: 1-888-417-6275

ONEOK Texas Gas Storage, L.L.C.
Emergency Number: 1-800-562-5879

 

Viking Gas Transmission Company
Emergency Number: 1-888-417-6275

ONEOK WesTex Transmission, L.L.C.
Emergency Number: 1-800-562-5879

 

Oklahoma Natural Gas
Emergency Number: 1-800-458-4251

OKTEX Pipeline Company, L.L.C.
Emergency Numbers: In Texas Call 1-800-562-5879
In Oklahoma Call 1-888-215-5137

 

Kansas Gas Service
Emergency Number: 1-888-482-4950

Mid Continent Market Center, L.L.C.
Emergency Number: 1-888-675-3302

 

Texas Gas Service
Emergency Number: 1-800-959-5325

Potato Hills Gas Gathering System
Emergency Number: 1-888-215-5137