Welcome to the Texas Gas Service Web Site

Virtual House Offers Energy Saving Tips

Are you interested in conserving energy? How about lowering your natural gas bill? Then come on in and make yourself at home in Texas Gas Service’s Virtual Energy Tips House. Each room offers energy saving ideas and cost saving tips. Welcome to our neighborhood…

Employee Identification

Occasionally, we get reports about individuals claiming to be Texas Gas Service employees in order to gain access to your home or personal information.

You should know that we will almost never ask to come inside your home unless you’ve contacted us for service or we are reestablishing service after it has been interrupted for some reason.

Texas Gas Service employees and contractors drive marked vehicles, wear uniforms with the company name and logo and carry company issued photo IDs. They will be happy to show you their identification badges.

If you have any concern at all about the legitimacy of someone claiming to be working on behalf of Texas Gas Service, please call us at 800-700-2443.

We're Going Green!

Getting and paying your Texas Gas Service natural gas bill has never been easier. Now you can do both online via the Internet – no paper, no postage, no hassle. Sign up for E-Bill today. By taking advantage of our E-bill’s easy-to-use features, you’ll not only simplify your life - you’ll be protecting the environment too. Eliminating paper bills creates less waste and requires fewer resources. To register, simply login to your account and select the E-Bill menu option…it’s quick, easy and hassle free.

Customer Self-Service

Texas Gas Service makes conducting business with the company easy through its customer self-service features online and IVR (interactive voice response phone system). Learn more...

Austin Conservation Program

Texas Gas Service offers many gas conservation programs, which vary from year to year, for its customers living inside the Austin city limits.

• Residential Programs
• Commercial Programs

Have questions about your Texas Gas Service bill?

Before calling our customer service representatives, you may find answers to your questions here:

• Explanation of terms on your bill
• Locate your closest pay station
• Search our frequently asked questions